Service
Guaranteed international quality standards with after-sales service
From consultation to maintenance, we're ready to take care of you.
Idda Machine Tools Co., Ltd. is an importer and distributor of all types of machinery, including wire cutting machines, EDM machines, CNC milling machines, and plastic injection molding machines.
We offer high-quality, international-standard products and high safety, ensuring you can use your machines efficiently and confidently. We're happy to offer advice on all types of machinery.
We offer after-sales service, with a team of expert technicians available to provide maintenance and inspections, because we prioritize our customers.
Marketing and Sales Department
Idda Machine Tools Co., Ltd.
4 full-time employees
including sales representatives (Sales Freelance)
We are a one-stop distributor offering quality machinery and equipment, along with marketing, sales, and after-sales support to ensure our partners grow sustainably and our customers receive the best possible experience.
We are not just a machinery distributor, but also a business partner, ready to support our partners with marketing, sales, and after-sales services to ensure their success and sustainable growth.
General Coordination Department
(Finance-Accounting)
Idda Machine Tools Co., Ltd.
There are staff on duty to contact and coordinate various matters.
Six finance and accounting staff.
Our team of general coordination, finance and accounting staff provides professional services, accurate audits and supports your business management.
Our services cover everything from coordination, accounting, and financial management to ensure your business runs smoothly.
From installation to maintenance, our team of professional technicians oversees every step of the process.
Technical department
Idda Machine Tools Co., Ltd.
We have a team of experts in after-sales service (Service).
We have a team of experts providing after-sales service (Service), repairs, installation, maintenance, training. We have experienced Thai and foreign technicians who can repair all types of machinery and are ready to provide service to customers.
Our team of expert technicians is ready to provide installation, maintenance, and repair services for all types of industrial machinery to keep your business running smoothly.
Team for providing customer service
Idda Machine Tools Co., Ltd.
A repair team of 20 people is ready to provide service to customers immediately.
Our team of experts is ready to provide on-site service to customers, quickly and professionally solving machine and equipment problems.
On-site service reduces machine downtime and provides immediate problem resolution.
Warehouse for storing machinery
For the machinery storage area, there is a total area of more than 3,000 square meters. The warehouse is full of machinery stock.
Showroom staff
Machinery storage
Idda Machine Tools Co., Ltd.
To support customers visiting the warehouse
(Monday-Saturday from 8:00 AM - 5:00 PM)
Our expert staff at the showroom closely monitor the machinery and provide advice and product recommendations to customers.
Spare parts store room
Complete spare parts are readily available and ready to be forwarded to the technician team for immediate use, reducing machine downtime.
Machine installation and training
To enhance employee knowledge and skills, the company offers training to all employees, including sales representatives (freelancers).
Customers visit the machinery at the warehouse.
Customers can conveniently visit and inspect spare parts at the warehouse with advice from our professional team.
